Appointment Cancelation Policy

If you are unable to make it to your appointment, please reschedule or cancel at least 3 hours prior to your appointment time. If you reschedule after the 3-hour cut-off window, a "Cancellation Fee" of 50% of the service price may apply. For no-show appointments, a "NO-SHOW" fee of 50% of the service price will be charged. Please note that we cannot satisfactorily complete any service if you arrive more than 10 minutes late (5 minutes for beard trims). We reserve the right to decline service if you are 10 minutes late for your scheduled appointment.

Special Instructions

To guarantee Brittany's undivided attention during your visit, we kindly ask you to send a text message with any inquiries or concerns before calling. Please specify a time frame for her to contact you. Brittany will respond as soon as she can, either via text or phone call if time permits.

For the safety and convenience of all, we kindly request that children are not left unsupervised in the front lobby or allowed to wander throughout the building.